The Sites are intended for a general audience aged eighteen (18) years and older. You must, therefore, be at least 18 years of age to use the Sites.
Information We Collect
Information You Provide Directly to Us: (1) you may be asked to directly provide the Company with certain categories of personal information/PII (e.g., your full name, gender, geographic location, shipping and billing addresses, email address, telephone numbers, a “password” (see below), etc.). You may also choose to share additional personal information in public forums or on sign-up forms or certain pages within the Sites. We reserve the right to collect information through, without limitation, account registration forms, email newsletter sign-ups, and information that you provide to us directly via the Sites and mobile applications; (2) statistical information is the type of personal information, provided directly or indirectly, that may be collected from you at any time when you are in contact with the Sites or mobile applications but is not used in connection with your PII; (3) Payment Information: To use certain features of the services provided on the Sites we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments. This may also include the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, email address, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and Sites Payments and to allow the provision of the Payment Services.
Information We May Collect during Your Visit to The Sites or Mobile Applications: When you contact the Sites or mobile applications, the Company and its third party service providers may also collect your usage information, including without limitation Site usage and alarm usage information. This usage information may be collected through automated or passive means and may include a variety of technologies that collect information whenever you come into contact with the Sites or mobile applications. For example, these technologies record and collect your browser information, the “click-through URL” that linked you to the Sites or mobile applications, your usage information about pages and/or features that you visited, the date and time of your contact, and other similar information. We may also collect your internet protocol (“IP”) address or other automatically assigned identifiers that allow us to identify the device or mechanism through which you contact the Sites or mobile applications. We treat device and mechanism identifiers, as well as your usage information, to be the type of personal information that may be collected from you at any time when you are in contact with the Sites or mobile applications. We may also use this personal information in order to remember you and your preferences. We do not link aggregate data with PII.
How We Collect Your Personal Information: During your visit to the Sites or mobile applications, we may use the following technologies, without limitation, to collect your personal information: (1) cookies; (2) flash cookies; (3) small graphic images or web beacons; (4) embedded script; and (5) similar technologies. Cookies are data files placed on the device that is used to access a website. A flash cookie is a data file placed on a device via a third party plug-in (which may be built into your device or downloaded to your device). Small graphic images or web beacons, other web programming codes that may be invisible to you, may be included on the Sites, mobile applications, and in the Company email messages. Web beacons may be used to count the number of users accessing the Sites and mobile applications, monitor how users navigate our websites and mobile applications, and count the number of emails that were sent and actually opened or the number of particular articles or links that were actually viewed. An embedded script is a programming code that is designed to collect information about your interactions with the Sites or mobile applications (e.g., a link that you click on). We utilize both session and persistent cookies. A session cookie is a code temporarily “dropped” in your browser through which you access the Sites and mobile applications from our web server or a third party service provider, and is only active while you are in contact with the Sites. This code is deactivated or deleted thereafter. A persistent cookie remains after the session is terminated. We use information collected to: (1) allow for better site functionality while you are visiting the Sites; (2) provide you with information about services and products that we think may be of interest to you; and (3) to collect aggregate (non-personalized) data.
If you send a third party a communication from the Sites or mobile applications, such as sending a friend a news article or information about a job opening, we may use this information on a one-time basis to facilitate the communication. We will not use it for any other marketing purpose unless we obtain consent from that third party.
How We Use Your Personal Information
Information We May Share
We may use third party vendors to perform certain services on behalf of the Company, such as hosting the Sites and mobile applications, designing and/or operating website features, tracking website analytics, enabling you to purchase any goods and/or services, and allowing us to send you email newsletters or perform other administrative services as well as performing other services at your request or with your consent that relates to the Company’s products or services, such as, but not limited to, alarm monitoring and/or rapid response or emergency response. We may provide third parties with access to your information, including your personal information, to carry out the services that these parties are performing for you or for us.
Access to certain areas of the Sites and mobile applications may be provided to you in association with third parties and may require you to disclose personal information in order to register for and access products and/or services. Such co-branded areas will identify the third party associates. If you elect to register for products and/or services at co-branded areas you may be providing your information to both us and the third party associates. Further, if you sign-in to a co-branded area with a username and password obtained on the Sites and mobile applications, your personal information may be disclosed to the identified third party associates for that co-branded area and will be subject to the third party associates’ privacy policies.
Business Transfer: We may share your personal information with our subsidiaries and affiliates for internal purposes. We also reserve the right to disclose and transfer all information related to the Sites and mobile applications, including, without limitation, your personal, demographic, and usage information for the following purposes: (1) to a subsequent owner, co-owner, or operator of the Sites and mobile applications or an applicable database, or (2) in connection with a corporate or other entity-form merger, consolidation, restructuring, the sale of substantially all of our stock, and/or assets or other corporate or other entity-form change, including, without limitation, during the course of any due diligence process.
Information That You Share Publicly
We may use and publish your name, voice or likeness, or other personal information that is part (or the whole) of your UGC for marketing, promotional activities, publicity, and advertising purposes.
Third Party Content and Links
Protection of Your Personal Information: The Company employs reasonable efforts to protect the personal information that you share when you contact the Sites or mobile applications. However, note that it is not possible to secure all transmissions made over the internet or through other content/information sharing devices. WE DO NOT WARRANT OR REPRESENT THAT WE CAN GUARANTEE THE SECURITY OF ANY INFORMATION THAT YOU TRANSMIT TO US WHEN YOU USE COMPANY WEBSITES AND MOBILE APPLICATIONS. YOU PROVIDE SUCH PERSONAL INFORMATION AT YOUR OWN RISK. In the event of a data or security breach that may compromise your personal information, the Company will make commercially reasonable efforts to notify you and/or the requisite governmental or other regulatory agency promptly and as required by law.
Children under the Age of 13: The Sites and mobile applications are intended for the general audience over the age of 18. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected the personal information of a child under the age of 13 we will take steps to delete the information as soon as possible.
Your Ability to Review your Personal Information and Request Changes
Consistent with applicable law, you may exercise any of the rights described in this section. See here for information on data subject rights requests and how to submit a request. . Please note that we may ask you to verify your identity and request before taking further action on your request.
To change the types of communication that you receive from the Company or how you receive such communications, simply cancel or modify your communication preferences by following the instructions in the email or communication that you received or by logging in to your account with any of the Sites or mobile applications and changing your communication preferences.
Data Access and Portability: In some jurisdictions, applicable law may entitle you to request certain copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
Data Retention and Erasure: We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely.” Please note that if you request the erasure of your personal information:
- We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Iylus Account for fraud or safety reasons, we may retain certain information from that Iylus Account to prevent that Member from opening a new Iylus Account in the future.
- We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Iylus and Iylus Payments may keep some of your information for tax, legal reporting and auditing obligations.
- Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Iylus Platform, even after your Iylus Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
- Because we maintain the Iylus Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
If you are Outside of Pakistan
The Sites and mobile applications are located in Pakistan. If you are located outside of Pakistan, please be aware that the information we collect will be transferred, stored, and processed in Pakistan or any country the Company may desire. When you contact the Sites and mobile applications, you are automatically consenting to our standard practice of processing, storing, and transferring your personal information within Pakistan or any country the Company may desire. Note that data protection and privacy laws are different in every country. You are responsible for learning the data protection and online privacy laws of your own country.